800-633-3039
A division of
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Our commitment to

Customer Care Excellence

At Conrad & Bischoff, Customer Care is about you. We are ready, able and willing to listen and provide you with the service you expect and deserve.

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FAQs

What are your will-call/pick up hours?

All of our local branches are open from 8am – 5pm.

What are you delivery days and times?

Though not all delivery times may be available due to planning, our operations run 24/7 excluding some major holidays.

Are you hiring?

We are always looking for fresh talent. Please visit our Careers page to view current openings.

How do I schedule a delivery?

Please schedule a delivery through your local sales representative. If you do not know who that is, please contact the local branch.

What forms of payment do you take?

Credit: Visa, Master Card, AMEX, Discover

Cash

ACH/Wire Transfer

Can I request credit?

Yes, please fill out the Credit Application and email it to credit@parklandusa.com.

Is there a credit card fee?

Yes, there is a 1.5% credit card fee.

Can I return a product I purchased from you?

If the packaged product is unopened and still within 30 days of purchase, you can return the product. Unfortunately, we do not allow the return of bulk product.

I need a product recommendation.

Please call your local branch or Contact Us. A local specialist will contact you to give you the best recommendation for your equipment.

What brands do you carry?

See our Products Page.

I need to check if you have an item in stock.

Please contact us at cbcustomerservice@parklandusa.com

What size packaging do you carry?

Please ask your local sales representative for packaging descriptions.

Can I rent equipment from you?

Yes, please visit our Equipment Loan Program page.